Terms of Service

Last updated: January 1, 2025

Acceptance of Terms

By accessing and using ValueNest's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

Agreement Scope

  • • Applies to all users of ValueNest services
  • • Covers website usage and service delivery
  • • Includes all related documentation and reports
  • • Governs client-service provider relationship

Legal Binding

  • • Constitutes a legally binding agreement
  • • Enforceable under Indian law
  • • Subject to jurisdiction of Jaipur courts
  • • Supersedes all prior agreements

Service Description

Primary Services

Property Valuation

Professional assessment of residential and commercial properties for banking and NBFC requirements

RBI-Compliant Reports

Detailed valuation reports meeting all regulatory standards and banking guidelines

Market Analysis

Comprehensive market research and comparable sales analysis for accurate valuations

Expert Consultation

Professional advisory services and consultation on property-related matters

Specialized Solutions

Bulk Valuations

High-volume property assessment services for institutional clients with dedicated support

Emergency Services

Expedited valuation services with 9-hour turnaround for urgent banking requirements

NBFC Solutions

Tailored valuation services designed specifically for non-banking financial companies

Digital Integration

API-based services and digital platform integration for seamless workflow automation

User Responsibilities

Information Accuracy

  • Provide accurate and complete property information
  • Submit authentic documents and legal papers
  • Disclose all relevant property details and encumbrances
  • Update information promptly if circumstances change
  • Ensure authorized access to property for inspection

Compliance & Conduct

  • Respect intellectual property rights and confidentiality
  • Use our services only for lawful purposes
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Refrain from unauthorized use or distribution of reports

Payment Terms & Conditions

Payment Methods

  • • Bank transfer (NEFT/RTGS)
  • • Online payment gateways
  • • Corporate cheques
  • • Digital wallets
  • • Credit/Debit cards

Payment Schedule

  • • 50% advance payment required
  • • Balance due upon report delivery
  • • Bulk orders: Customized terms
  • • Monthly billing for partners
  • • Late payment charges apply

Refund Policy

  • • Full refund if service not delivered
  • • Partial refund for cancelled orders
  • • No refund after report delivery
  • • Processing time: 7-14 business days
  • • Refund to original payment method

Intellectual Property Rights

Our Rights

Proprietary Content

All valuation methodologies, report formats, software, and proprietary processes remain our exclusive property.

Trademarks

ValueNest name, logo, and all related marks are protected trademarks and cannot be used without permission.

Copyrights

All reports, documents, and materials created by us are protected by copyright and remain our property.

Usage Rights

Permitted Use

You may use our reports for the specific purpose stated in the engagement letter and banking requirements.

Restrictions

Reports cannot be modified, redistributed, or used for purposes other than originally intended without consent.

Third-Party Rights

We respect third-party intellectual property and expect users to do the same in all interactions.

Limitations of Liability

Liability Limits

Maximum Liability

Our total liability is limited to the amount paid for the specific service in question, not exceeding the contract value.

Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages under any circumstances.

Disclaimers

Market Conditions

Valuations are based on market conditions at the time of assessment and may change due to external factors.

Third-Party Information

We rely on information provided by clients and third parties, and cannot guarantee its accuracy or completeness.

Termination & Suspension

Grounds for Termination

  • • Breach of terms and conditions
  • • Non-payment of fees
  • • Fraudulent or illegal activities
  • • Misuse of services or reports
  • • Violation of intellectual property

Termination Process

  • • Written notice of termination
  • • 30-day cure period for breaches
  • • Immediate termination for serious violations
  • • Final invoice and settlement
  • • Return of confidential materials

Post-Termination

  • • Survival of confidentiality obligations
  • • Payment of outstanding fees
  • • Cessation of service access
  • • Data retention as per policy
  • • Continued IP protection

Questions About Our Terms?

For questions about these Terms of Service, legal matters, or service agreements, please contact our team.

Legal Department

legal@gobycode.com

Customer Support

7014592698

Business Address

Sanganer, Jaipur, Rajasthan - 302029