Privacy Policy

Last updated: January 1, 2025

Information We Collect

Personal Information

  • • Full name, contact details (email, phone, address)
  • • Property ownership documents and identification
  • • Financial information related to loan applications
  • • Bank account details for payment processing
  • • Professional credentials and business information

Property Information

  • • Property addresses and location details
  • • Property specifications, measurements, and features
  • • Market analysis data and comparable sales
  • • Photographs and inspection reports
  • • Legal documents and ownership records

Technical Data

  • • IP addresses and browser information
  • • Device identifiers and operating system details
  • • Website usage patterns and preferences
  • • Cookies and tracking technologies data
  • • Login credentials and session information

Banking Information

  • • Loan application details and requirements
  • • Credit history and financial assessments
  • • Banking partner information and preferences
  • • Transaction records and payment history
  • • Risk assessment and compliance data

How We Use Your Information

Primary Uses

Conduct professional property valuations and assessments

Generate comprehensive valuation reports for banking institutions

Process loan applications and financial assessments

Communicate with clients regarding valuation services

Maintain accurate records for regulatory compliance

Provide customer support and technical assistance

Secondary Uses

Improve our valuation methodologies and accuracy

Develop new services and enhance existing offerings

Conduct market research and trend analysis

Ensure compliance with RBI and banking regulations

Prevent fraud and maintain security standards

Fulfill legal obligations and regulatory requirements

Information Sharing & Disclosure

We Share Information With:

  • Banking partners and financial institutions for loan processing
  • Regulatory authorities as required by law (RBI, RERA)
  • Professional service providers (legal, accounting, technical)
  • Certified valuers and field inspection teams
  • Third-party verification and authentication services

We Do NOT Share:

  • Personal information with unauthorized third parties
  • Property details with competitors or unauthorized entities
  • Financial information for marketing purposes
  • Confidential valuation data without consent
  • Client information for commercial gain

Data Security & Protection

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Advanced firewall and intrusion detection
  • • Regular security audits and penetration testing
  • • Secure cloud storage with backup systems
  • • Multi-factor authentication for access

Administrative Controls

  • • Role-based access control systems
  • • Employee background checks and training
  • • Confidentiality agreements and policies
  • • Regular access reviews and updates
  • • Incident response and breach protocols

Physical Security

  • • Secure office premises with access controls
  • • Surveillance systems and security personnel
  • • Locked storage for physical documents
  • • Secure disposal of sensitive materials
  • • Environmental controls and monitoring

Your Rights & Choices

Data Subject Rights:

1

Access

Request copies of your personal information

2

Correction

Update or correct inaccurate information

3

Deletion

Request deletion of your personal data

4

Portability

Receive your data in a structured format

5

Restriction

Limit how we process your information

How to Exercise Rights:

Contact Methods:

  • • Email: privacy@gobycode.com
  • • Phone: 7014592698
  • • Written request to our office address

Response Timeline:

  • • We respond within 30 days of request
  • • Complex requests may take up to 60 days
  • • We'll notify you of any delays

Data Retention & Disposal

7Y

Valuation Records

Property valuation reports and related documents retained for 7 years as per banking regulations

3Y

Client Information

Personal and contact information retained for 3 years after last service or as required by law

1Y

Technical Data

Website usage data, cookies, and technical logs retained for 1 year for security and improvement purposes

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please don't hesitate to contact us.

Privacy Officer

privacy@gobycode.com

Phone Support

7014592698

Office Address

Sanganer, Jaipur, Rajasthan - 302029